Harold Jarche summarises the difficulties in training people to engage with social media and provides a useful list of pointers for creating a supportive social environment.
Wednesday, 15 February 2012
Tuesday, 14 February 2012
Harold Jarche explores the idea that use of social media is comparable to using a new language - you have to start at the beginning and experience it for yourself in order to understand its values and conventions:
Monday, 13 February 2012
A useful checklist from Richard Millington describing the preparation involved in setting up and launching and online community: